Maintenance & Repairs

Major repairs can only be completed with an accident report form from the Traffic Police. However, minor repairs like dent and scratch removals do not need one. Your insurance company will send you to a particular garage or give a selection of preferred garages, and you will likely have an excess to pay of around Dhs.250-500, depending on your policy. If your car is new or still within warranty, make sure the insurance covers ‘agency repairs’ – repairs at the workshop of the dealer selling the car. Non-agency repairs may invalidate your vehicle’s warranty.

Like in any country, it’s also worth keeping your new car serviced with the agency (dealer), as this keeps your vehicle more desirable for prospective buyers. For older cars, many ADNOC service stations now offer a lubrication service where you can get a drive-in, drive-out oil change. Mussafah also has a concentration of small workshops where tyres, oil changes, air-conditioning re-charges and new batteries can be found. In fact, car batteries don’t always cope well with the heat in the UAE and it’s not uncommon to return to your car and find the battery completely dead.

Services such as Dial-A-Battery can come to you 24 hours a day in Abu Dhabi or Dubai, and replace your dead battery with a correctly rated new one. It's best to not stop using your indicators or headlights in the evenings just to save battery power though; something that you suspect some drivers in the UAE actually do.


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