Police

Singapore’s police pride themselves on being a force with a heart. They are polite, keen to assist, and sincere in their endeavour to care for and serve the public. However, it would be silly to mistake kindness for weakness; the police are accorded much power and they apply it without hesitation. Singapore’s low crime rate is due in part to even petty crimes being taken seriously.

The police will not stand for any disrespect. At the same time, the government discourages rude, abusive or dishonest police. A cop would be deeply offended if you offered a bribe; it won’t work and there’ll be another charge to face! 

 

There are two main police forces and their presence is a common sight. Typically, the general police force wears dark blue uniforms while the traffic police have blue and white uniforms. Both forces use white cars and motorbikes, in addition to some unmarked vehicles. Although armed violence is uncommon, all police carry side arms. For a crime-related emergency or road accident, call the police on 999.

 

Hospitals

Singapore’s hospitals are excellent by world standards and are staffed by well-trained physicians using the very latest equipment. For urgent but non-life threatening cases, go directly to the accident & emergency ward of a hospital. Identification is required and payment by cash or credit card is expected immediately. US health insurance is generally not recognised. In this case, you will have to settle with cash and claim reimbursement from your insurance company. For emergencies and ambulances call 995, and you will be taken to the nearest general hospital in your area.

 

The difference in cost for expats between private and government hospitals is relatively small so most people opt for private care. Foreign residents usually have medical insurance, and all hospitals will ask for this before treatment although in an emergency, they will treat the injury and stabilise the problem, and then talk money. If you have no applicable insurance cover, you will normally have to settle with cash. In cases where a patient cannot pay for the emergency treatment, costs may be waived. But if you can afford to pay, you will normally be required to do so. Any follow-up post emergency treatment will be provided according to what you can afford.

 

Car Accidents

If someone suffers injury, you must call the police (999) immediately as they’ll want to inspect the accident site. They will also arrange an ambulance if required. If an insurance claim is intended, you need to personally file a police report within 24 hours.

 

Lost Property

If you lose something in a hotel, mall or department store, report it to the lost property department. If it was a handbag, chances are you’ll get it back minus cash and mobile phone. If you think you left it behind in a shop, it’s worth the trip back because staff will often hold it for you. All public transport and taxi companies have a lost property department. Taxi fare receipts include the taxi number for reference. For enquiries about lost and found items on the MRT (subway or underground), call 1800 336 8900. If you drop something valuable on the street, report it at any police station or neighbourhood police post – there is a chance you’ll get it back.